At Cavendish London, we respect your privacy and are committed to protecting your personal data. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our website.
1. INFORMATION WE COLLECT
When you make a purchase or attempt to make a purchase, we collect certain information from you, including:
- Contact Information: Name, billing address, shipping address, email address, and phone number.
- Payment Information: Processed securely via our third-party payment gateways (we do not store credit card numbers).
- Usage Data: Information about your device, browser, IP address, and how you interact with our website (collected via cookies).
2. HOW WE USE YOUR INFORMATION
We use the order information that we collect generally to fulfill any orders placed through the Site (including processing your payment, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this information to:
- Communicate with you;
- Screen our orders for potential risk or fraud;
- Provide you with information or advertising relating to our products (if in line with the preferences you have shared with us).
3. SHARING YOUR PERSONAL INFORMATION
Your data will only be shared with third parties if necessary for the performance of our services. We share your Personal Information with:
- Shopify: To power our online store.
- Shipping carriers and logistics partners: To deliver your order.
- Payment processors: To securely process your transactions.
We may also share your Personal Information to comply with applicable laws and regulations.
4. YOUR RIGHTS (UK GDPR)
If you are a resident of the United Kingdom, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
5. DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.